by Mindsystems Support » Thu May 06, 2010 12:20 pm
Hi Rob,
John asked me to place a comment about the MS Project import and export. I think in this particular case you should address the problem via the Helpdesk because it seems like it may be unique to the file/setup or project file itself...but it is very hard to analyse on Forum comments as they are less formal and a bit more speculative. Our helpdesk response is fast any conclusive results are then published for a wider audience. It also means you can share you data files securely.
I also want clarify is why the Project import/export was placed into the system. I totally agree that MS Project is the standard for many companies, but it is important to understand what gap Amode is meant to fill. It is not designed to be complimentary to Project, it is designed to be a more accessible (from UI perspective) alternative. Amode is not really designed or intended to be a intermediary handling/process tool for Microsoft Project files. There are, and will continue to be rough edges with any import and export process because we are being asked to keep up with API changes of other companies, where as they don't need to make any change at all.
The imports/exports are there to allow a user to migrate a project in, with the intention of switching to the Amode platform. This was done in response to a very strong ground swell of feedback from people who wanted to get away from Project but also did not like the cruder JCVGantt interface. The option to export is there out of good practice if the user needs to send to a MS Project User.
If we can track the exact issues in your files, if there are adjustments we can make in the next development round we will do it, but I just wanted you to understand the basis of our design principle on MS Project. This is mainly so false expectations are not setup or to avoid it being relied upon in the wrong way.
I will watch out for your ticket in the Helpdesk and take personal priority care of it.
Thanks,
Alex